Terms and Conditions

These terms govern your access to and use of the Coyote Valley Casino website, any player or rewards account made available through it, casino games and promotions, and related services. They explain the main rules, rights, and responsibilities that apply when you use those services.

By registering, accessing the website, or using a related service, you agree to these terms and any additional conditions that apply to a particular promotion or feature. Coyote Valley Casino is identified as a land-based casino. These terms do not, by themselves, mean that online real-money wagering is available; any service offered will be described on the official website or at the property.

Who may use Coyote Valley Casino

The casino and its services are intended for adults. You must meet the legal age for gambling where you are located and follow the laws that apply to you. It is your responsibility to check whether using a particular service is permitted in your location.

Access may be unavailable or restricted in certain locations. Some promotions have additional age or participation rules. For example, a promotion may require participants to be at least 21 and to show valid identification. Check the terms for the specific offer before taking part.

Registering for an account or rewards card

When you register for an account or apply for a Coyote Club Card, provide accurate, complete, and current information. Keep those details up to date if they change. Accounts and rewards cards must be registered in the player’s own name and used only as permitted by Coyote Valley Casino.

Each person may create or use only the number of accounts allowed by the casino. We may ask you to confirm your details before providing access to an account, rewards, a promotion, or another service.

Identity and account verification

Coyote Valley Casino may request information or documents to confirm your identity, age, address, payment method ownership, or other account details. Verification may be required before you can use certain services, receive a promotion, or complete a transaction.

Please provide information that is genuine and belongs to you. If requested details are incomplete or cannot be verified, access to a service or promotion may be limited while the matter is reviewed.

Keeping your account personal

You are responsible for safeguarding your login information and for activity carried out through your account. Tell us promptly if you believe someone else has accessed it without permission.

Accounts and rewards cards are personal. You may not share, sell, transfer, or allow another person to use yours, or use an account on someone else’s behalf.

Payments, transactions, and balances

Payment options, transaction limits, processing times, and availability can vary by service, location, and circumstances. Where payment services are made available, the applicable instructions and conditions will be presented through the relevant channel.

A transaction or request may be reviewed before it is approved. Coyote Valley Casino may conduct reasonable checks, including verification of account details or payment method ownership. Follow the instructions provided for the specific transaction, and contact support if you need clarification about its status.

Promotions, free play, and rewards

Promotions and rewards may have separate conditions in addition to these terms. Depending on the offer, those conditions may cover eligibility, qualifying activity, enrollment, expiration dates, game restrictions, wagering requirements, or limits on conversion or redemption.

For instance, an offer described as “100% on Table Games” is subject to the terms published for that offer and its availability at the time. Coyote Club Card promotions may also require card use or a specified number of qualifying points. Review the specific promotion terms before participating; the general description of an offer may not include every condition.

Game and service availability

Coyote Valley Casino aims to make its website and services available, but access can vary because of location, device compatibility, maintenance, software changes, or technical issues. Not every game, promotion, or feature will necessarily be available at all times or in every location.

Games and other features may be added, changed, limited, suspended, or discontinued. A promotion may also be subject to its own dates, eligibility rules, and availability.

Fair use and prohibited conduct

Use the website and related services lawfully and honestly. You may not:

• Provide false or misleading information or use another person’s identity.
• Engage in fraud, collusion, chargeback abuse, or misuse of a promotion.
• Attempt to manipulate a game, account, reward, payment, or casino system.
• Use bots, unauthorized software, or automated methods to access a service.
• Let another person use your account or rewards card.
• Use the website or services for unlawful purposes.

These expectations apply to all services associated with your account, including participation in promotions and rewards programs.

Reviews, restrictions, and account action

If we reasonably believe that these terms have been breached, verification is incomplete, or a service is being misused, Coyote Valley Casino may take steps proportionate to the issue. Depending on the circumstances, this may include limiting access, pausing a promotion, reviewing a transaction, suspending an account, or closing it.

A review may take time, particularly when information needs to be confirmed. We may request further details and will handle the matter in line with applicable requirements and the relevant offer or service conditions.

Errors and technical problems

Display errors, incorrect balances, promotional mistakes, game malfunctions, or interrupted sessions can occasionally occur. If you notice a possible error, contact support and provide enough information for us to review it.

Coyote Valley Casino may correct an obvious mistake and address its effects in a fair and reasonable manner. Technical issues may affect access to a feature or the recording of activity, so a displayed result may need to be checked against available records.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money. Set limits that fit your circumstances, and do not gamble with money you cannot afford to lose.

Responsible gambling tools or restrictions may be available for certain services. Use them if needed, or contact casino staff to ask what support options are available.

Ownership and use of website content

The website’s design, branding, text, software elements, and original materials belong to Coyote Valley Casino or its licensors. You may use the site for personal purposes, but you may not copy, reproduce, republish, distribute, or commercially exploit its content without permission.

Third-party services

Some games, payment tools, or technical services may be supplied or supported by third parties. Their availability may depend on those providers and their own operating requirements. A third-party service may be changed or unavailable even when other parts of the website continue to operate.

Service limitations

The website, games, and related services are provided on an “as is” and “as available” basis. We cannot guarantee uninterrupted access, constant availability, or error-free operation.

To the extent permitted by applicable law, Coyote Valley Casino is not responsible for loss or damage arising from circumstances such as technical interruptions, user error, unsupported devices, third-party failures, events outside reasonable control, or misuse of a service. Nothing in these terms excludes rights or responsibilities that cannot legally be excluded.

Updates to these terms

Coyote Valley Casino may revise these terms as services or requirements change. The latest version published on the website applies from the date it is posted, unless a different effective date is stated.

Review this page periodically, especially before using a service or promotion with separate conditions. Continued use after an update takes effect means you accept the revised terms.

Related policies

Additional rules may apply under the Privacy Policy, Responsible Gaming page, Bonus Terms, AML/KYC policy, or Cookie Policy, where those pages are available. Read the relevant policy for details about the service or activity you plan to use.

Contact and questions

For questions about these terms or use of the platform, contact Coyote Valley Casino through its official support channels. Support is available by chat and at support@coyotevalleyshodakaicasino.com.

These terms are intended to set clear expectations for the website, accounts, promotions, and related services. Please review the conditions that apply to each feature you use; continuing to access or use the platform means you accept the terms in effect.